Last Updated: 15 June 2026

FeedbackNova (“FeedbackNova”, “we”, “us”, or “our”) is operated by Billion Ventures LLC, a Wyoming limited liability company.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use FeedbackNova.com and related services.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Company name

• Account credentials

• Customer feedback submissions

• Communications sent through the platform

• Billing and subscription information

Automatically Collected Information

We may automatically collect:

• IP addresses

• Browser type

• Device information

• Operating system information

• Usage and activity data

• Log files

• Cookies and similar technologies

2. How We Use Information

We use collected information to:

• Provide and operate the Service

• Create and manage accounts

• Process subscriptions and payments

• Deliver notifications and communications

• Improve functionality and performance

• Detect fraud and security threats

• Comply with legal obligations

• Respond to customer support requests

3. Customer Feedback Data

Feedback submitted through FeedbackNova is processed for the purpose of delivering feedback to the relevant business account owner and facilitating communication between businesses and their customers.

FeedbackNova does not sell customer feedback data.

4. Cookies

We may use cookies and similar technologies to:

• Maintain login sessions

• Remember user preferences

• Analyze website traffic

• Improve performance and functionality

You may adjust cookie settings through your browser.

5. Sharing of Information

We do not sell personal information.

We may share information with:

• Payment processors

• Cloud hosting providers

• Email delivery providers

• Analytics providers

• Legal authorities when required by law

Third-party service providers are only given access necessary to perform services on our behalf.

6. Data Retention

We retain information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information.

7. Data Deletion

Business account owners may request deletion of their account and associated data.

Upon verification, we will process deletion requests within a reasonable timeframe unless retention is required for legal, security, fraud-prevention, or compliance purposes.

8. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage can be guaranteed to be completely secure.

9. Children’s Privacy

FeedbackNova is not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children.

10. U.S. Users

FeedbackNova primarily serves businesses located in the United States.

By using the Service, you understand that information may be processed and stored in the United States.

11. Changes to this Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on FeedbackNova.com and become effective upon posting.

12. Contact Us

Billion Ventures LLC

Wyoming, United States

Email: hi@feedbacknova.com